S Aromatherapy

The Art of Self Love Inspired by Scents from Nature

 

Terms & Conditions

Terms of Use

The information contained within this document relates to the S Aromatherapy online store, trading under S AROMATHERAPY PTY LTD.

Disclaimer

The content of this website is general and is provided for information purposes only.  The material on this website is not and should not be regarded as advice, including legal or medical advice.  To the fullest extent permitted by law, S Aromatherapy Pty Ltd. does not give any express or implied warranties and makes no representations in relation to this website.  In particular, while reasonable care is taken in its preparation, S Aromatherapy Pty Ltd. does not guarantee or warrant the accuracy, reliability, completeness or currency of the information on this website or its usefulness in achieving any purpose. Information on this website should not be used without validating that information from appropriate sources and obtaining professional advice where it is prudent to do so.  You should make and rely upon your own assessments and enquires to verify the accuracy of the information provided.

In addition, to the fullest extent permitted by law, S Aromatherapy Pty Ltd. does not warrant that the website itself is free from any computer viruses or other defects or that your access to the website will be continuous or uninterrupted. S Aromatherapy Pty Ltd. accepts no liability arising from your access to this website.

Limitation of Liability

Subject to the provisions of consumer protection legislation that cannot be excluded, S Aromatherapy Pty Ltd. accepts no liability arising from the information on this website, or on websites linked from this website, being incorrect, incomplete or misleading.  To the fullest extent permitted by law, S Aromatherapy Pty Ltd. will not be liable for any loss, damage, cost or expense incurred in or arising by reason of any person relying on the information on this website.  Where conditions and warranties implied by law cannot be excluded, S Aromatherapy Pty Ltd. limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.

Intellectual Property

Copyright

All content on this website, including text, graphics, logos, photographs, audio and video clips and data compilations is the property of S Aromatherapy Pty Ltd. or its content suppliers and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of S Aromatherapy Pty Ltd. and protected by Australian and international copyright laws.

Trademarks

S Aromatherapy Pty Ltd. and all related graphics, photographs, logos, and product and service names are trade marks (both registered and unregistered) of S Aromatherapy Pty Ltd.  These trade marks, logos and other proprietary graphics may not be used in connection with any other product or service without S Aromatherapy Pty Ltd.'s express prior written consent.

Licence and Site Access

S Aromatherapy Pty Ltd. grants you a limited licence to access and make personal use of this site and not to download (other than page caching or to access wholesale inquiry forms designed for downloading) or modify it, or any portion of it, except withS Aromatherapy Pty Ltd.'s express prior written consent. This licence does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.  This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express prior written consent of S Aromatherapy Pty Ltd. You may not use any metatags or any other hidden text using S Aromatherapy Pty Ltd.'s name or trademarks without S Aromatherapy Pty Ltd.'s express prior written consent. Any unauthorised use will automatically terminate the licence granted above. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to www.saromatherapy.com.au so long as the link does not portray S Aromatherapy Pty Ltd., its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner. If requested by S Aromatherapy Pty Ltd., you must remove any hyperlink to this website contained on your website or any other digital content.  You may not use any S Aromatherapy Pty Ltd. logo or other proprietary graphic or trade mark as part of the link without S Aromatherapy Pty Ltd.'s express prior written consent.

Third Party Websites

S Aromatherapy Pty Ltd. may include links on this website to websites owned by other parties. S Aromatherapy Pty Ltd. is not in any way responsible for the material contained on these sites, nor is S Aromatherapy Pty Ltd. responsible for the availability of these sites. S Aromatherapy Pty Ltd. does not endorse and is not responsible or liable for any content, including advertising or products offered on these sites, nor is S Aromatherapy Pty Ltd. responsible for any damage, offence or loss caused as the result of visiting these websites.

S Aromatherapy Pty Ltd. recommends that before you visit any website you check that your computer is running up-to-date virus checking software.

Terms of Trade

If you purchase any products via this website, you must agree to S Aromatherapy Pty Ltd.'s Terms of Trade (see Shipping and Returns).

Privacy

Personal information provided to S Aromatherapy Pty Ltd. via this website will be handled in accordance with S Aromatherapy Pty Ltd.'s Privacy Policy.

Security

S Aromatherapy Pty Ltd.'s credit card transactions are fulfilled by a banking institution authorised under the laws applicable to this website. When collecting credit card information for online purchases, S Aromatherapy Pty Ltd. offers secured server transactions that encrypt your information in transit to prevent others from accessing it. All information is stored on a secure server. Your credit card details are encrypted and then removed from our system once your order has been dispatched.

Although S Aromatherapy Pty Ltd. engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure. Please contact your financial institution immediately if you become aware of unauthorised use of your account.

You will need to register to use certain parts of this website. When registering, you will be required to nominate a username and password. You must keep this username and password safe and must not disclose this information to any third party. If you become aware of unauthorised use of your account, please notify us immediately.

Cookies

If your web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit S Aromatherapy Pty Ltd.'s website. Cookies allow S Aromatherapy Pty Ltd. to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to this website. S Aromatherapy Pty Ltd. uses cookies to track and collect information about which parts of S Aromatherapy Pty Ltd.'s site and newsletter (including links to other websites) are being visited by you.

Cookies also allow S Aromatherapy Pty Ltd. to recognise your computer while you are on S Aromatherapy Pty Ltd.'s site, and to send you to the country of origin and language you selected on your first visit to S Aromatherapy Pty Ltd.'s site. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website.

If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies. However, if you disable cookies you may not be able to access all parts of this website, including the purchase section.

General

S Aromatherapy Pty Ltd. may vary these terms and conditions at any time by publishing a revised version of the terms and conditions on this website.

The law applicable to this website is the law of the State of Western Australia, Australia.

Shipping and Returns

The information contained within this document relates to the S Aromatherapy online store, trading under S Aromatherapy PTY LTD.

Please read these Terms of Trade carefully as they contain important information including warranty disclaimers and limitations of liability.

Definitions and Application

1. In these Terms of Trade, 'you' means the organisation or individual who is ordering product on the website, and the "Products" means the S Aromatherapy Pty Ltd. products which may be ordered on the website.

2. These Terms of Trade apply to any purchase of any Products by you from this website which are delivered in Australia.

 

Shipping fee

The shipping fee will be:

FREE if Regular Potage is selected.

$15 flat rate is Express Postage is selected.

 

Delivery

The Delivery time will be:

5-6 working days from date of shipment if Regular Postage is selected.

2-3 working days from the date of shipment if Express Post is selected. 

All shipments will leave S Aromatherapy Pty Ltd. within 2 business days. 

 

Prices and Payment

All prices on the website are in Australian dollars and are inclusive of GST. Prices are subject to change without notice.

 

Liability

Without limiting S Aromatherapy Pty Ltd. legal rights arising from any failure by you to make a payment in accordance with these Terms of Trade, S Aromatherapy Pty Ltd. reserves the right, in its absolute discretion, to take any of the following actions against you if you fail to make such a payment:

a. withhold supply and dispose of the Products requested in the Order, and/or

b. refuse to deal further with you, and S Aromatherapy Pty Ltd. will not be liable to you for any loss or damage directly or indirectly resulting from any such action.

Subject to the following "No Warranty" clauses and to the fullest extent permitted by law, the liability of S Aromatherapy Pty Ltd. for any loss or damage suffered by you as a result of S Aromatherapy Pty Ltd. breaching its obligations under these Terms of Trade or other tortious duty (including arising by reason of defects in the Products) is limited to a refund or replacement of the relevant Products.

No Warranty

Subject to the following clauses and to the fullest extent permitted by law, S Aromatherapy Pty Ltd. gives no warranty in respect of the Products.

 For consumers the Products come with non-excludable warranties and guarantees under consumer protection legislation, such as that S Aromatherapy Pty Ltd. is the rightful owner, the Products are reasonably fit for their usual purpose, are of acceptable quality, and match any description or sample. If S Aromatherapy Pty Ltd. breaches any of these non-excludable warranties or guarantees, you are entitled, at your option, to a refund or replacement of the relevant Products, and to compensation for any reasonable foreseeable loss.

You may also have express rights of action against S Aromatherapy Pty Ltd. under consumer protection legislation if S Aromatherapy Pty Ltd. supplied defective Products to you that cause you injury, loss or damage.

 

The information contained within this document relates to the S Aromatherapy Pty Ltd. online store, trading under S Aromatherapy Pty Ltd.

Please read these Terms of Trade carefully as they contain important information including warranty disclaimers and limitations of liability.

 

Privacy Policy

This privacy policy explains how the S Aromatherapy Pty Ltd. manages the personal information that we collect, use and disclose, and how to contact us if you have any further queries about our management of, or would like to request access to, your personal information. 

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information is recorded in a material form or not. 

Collection of personal information by S Aromatherapy Pty Ltd.

 The types of information we may collect include:

a)     identifying and contact information (for example, your name, address, age, date of birth, gender, and email address);

b)    financial information (for example, credit or debit card details);

c)     health information (for example, where a customer may suffer an adverse reaction to a product); and

d)    if you visit our website, register an account with us and/or purchase products through our website, your username and password, IP address, information about your purchases and your other activity on our website (for example, tracking which areas of the website you visit and the content you view);

e)     other information which you may include in your profile or in other communications to the S Aromatherapy Pty Ltd.; and

f)     other information with your consent or where required by law.

We collect personal information in connection with your use or purchase of S Aromatherapy Pty Ltd. products and services, to provide you with the products and services you request, as well as information on other products and services offered by us.  

Where possible, we will collect personal information directly from you or a person authorised to provide this information on your behalf.  This can be through our website, in one of our retail stores or counters, over the phone or by email.  Should we collect your personal information from a third party, we will take reasonable steps to ensure that the third party has obtained your consent to provide your personal information to us.

If you do not provide personal information requested of you to S Aromatherapy Pty Ltd. or, withdraw your consent to our collection, use and disclosure of your personal information at any time (subject to contractual and legal restrictions and reasonable notice), we may be unable to provide you the products or services you have requested or contact you in the future. 

If you no longer wish to receive copies of our newsletter, or information about our products, services, store launches, events or other promotional information you may unsubscribe by contacting us as described below.  For communications sent by e-mail or other electronic means you will also be able to unsubscribe using the unsubscribe mechanism in the message itself. 

 

Cookies

If you web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit S Aromatherapy Pty Ltd. website.  Cookies allow S Aromatherapy Pty Ltd. to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to our website.  S Aromatherapy Pty Ltd. uses cookies to track and collect information about which parts of S Aromatherapy Pty Ltd. site and newsletter (including links to other websites) are being visited by you.

Cookies also allow S Aromatherapy Pty Ltd. to recognise your computer while you are on S Aromatherapy Pty Ltd. website, and to send you to the country of origin and language you selected on your first visit to S Aromatherapy Pty Ltd. site. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website. 

If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies.  However, if you disable cookies you may not be able to access all parts of this website, including the purchase section.

 

Use of personal information by S Aromatherapy Pty Ltd.

 Generally, S Aromatherapy Pty Ltd. will use your personal information for purposes connected with our business operations, which may include:

a)     to develop, market, sell or otherwise provide products, services or information;

b)    fulfil your purchase orders for our products, services and/or gift certificates;

c)     provide you with copies of our newsletter or information about our products, store launches, partnerships, events or other marketing or promotional information;

d)    to maintain, update and service your account with us;

e)     to maintain, administer and improve our systems;

f)     improve our website, including to modify it to your usage, history and preferences and troubleshoot problems; and

g)    conduct internal administrative activities, research, analytics, planning and project development.

 

Disclosure of personal information by S Aromatherapy Pty Ltd.

 In order to properly conduct our activities, we may disclose or transfer personal information to other persons or organisations including:

a)     our service providers (including affiliates acting in this capacity) that provide services on our behalf, for example information technology, mailing, billing, marketing and/or data hosting or processing services; or otherwise, to collect use, disclose, store or process personal information on our behalf for the purposes described in this Privacy Policy;

b)    parties connected with the proposed or actual financing, securitisation, insuring, sale, assignment or other disposal of all or part of S Aromatherapy Pty Ltd. or our business or assets, for the purposes of evaluating and/or performing the proposed transaction; and

c)     other parties to whom we are authorised or required by law to disclose information.

Data quality and security

S Aromatherapy Pty Ltd. takes reasonable steps to:

a)     make sure that the personal information we collect, use and disclose is accurate, complete and up to date;

b)    protect the personal information that we hold from misuse and loss and from unauthorised access, modification or disclosure; and

c)     where permitted by law, destroy or permanently de-identify personal information that is no longer needed for purposes for which it was collected.

S Aromatherapy Pty Ltd. credit card transactions are fulfilled by an authorised banking institution. When collecting credit card information for online purchases, S Aromatherapy Pty Ltd. offers secured server transactions that encrypt your information in transit to help prevent others from accessing it.  Personal information is stored on servers that are protected by appropriate safeguards, and will be accessible by authorised employees and agents who require access in connection with their responsibilities. Your credit card details are encrypted and then removed from our system once your order has been dispatched.

Unsolicited personal information

We don’t usually collect unsolicited personal information.

Where we receive unsolicited personal information, we’ll determine whether or not it would have been permissible to collect that personal information if it had been solicited.

If we determine that collection would not have been permissible, to the extent permitted by law, we’ll destroy or de-identify that personal information as soon as practicable.

Anonymity

S Aromatherapy Pty Ltd. will generally provide individuals with the option of not identifying themselves when entering into transactions when it is lawful and practicable to do so. However, on many occasions, we will not be able to do this. For example, we will need your address in order to deliver any products purchased through our website.

Changes to this policy

 This Privacy Policy is effective from 1 January 2017.

Complaints

If you consider a breach of the applicable privacy laws or your rights in relation to privacy has occurred, you may contact us and we will attempt to resolve your complaint.

For S Aromatherapy Pty Ltd. customers located in Australia, if you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.giv.au or by telephone on 1300 363 992.